Virtual PBX & UCC

YeaVoice offers a comprehensive suite of cloud telephony solutions to increase productivity at every business level.

Hosted Call Center Solutions
Predictive Dialer and SMS
Smartphone iPad | Tablet Apps
Soft Reception Console
IP Fax Solutions
Virtual Office Attendant
CRM | MS Outlook Integration

YeaLink IP Phone Model -SIP-T48G

Call Center and CCaaS

CCaaS is an all-in-one virtual contact center suite that includes ACD with Call Queuing, self-service via Interactive Voice Response (IVR), predictive outbound dialing, recording, administrative tools, and extensive integration capabilities.

YeaVoice CCaS is a proven platform that has been deployed for highly reliable contact center services.

True multi-tenant architecture, sharing of resources over all customers in the platform providing economies of scale and optimizing utilization of resources

Operational efficiencies in single platform to supply and manage services to all customers, with self-administration capabilities for individual customers

Distributed resilient architecture providing global scalability and high reliability to meet requirements for multi-node deployments

Web & Video Conference

YeaVoice Web Conferencing is our comprehensive turnkey web conferencing service enabling:

Web Presentations
Audio Conferencing
Multi-Presenter Seminars
Multi User Video
Remote Desktop Supporting
White Boarding
Desktop Sharing

Video Surveillance

YeaVoice VSaaS solution allows customers to manage a Video Surveillance platform that is tailor-made for SMBs. VSaaS is affordable, flexible and scalable security solution that can be deployed to any size customer without a dedicated video IT support staff, integrator or VAR.

Medical & Hospitality Solutions

The YeaVoice hospitality suite addresses both these challenges by providing the Resellers with a hosted PBX solution that leverages all of the economic benefits of the cloud, but is still easily integrated with the property’s existing PMS.

Features YeaVoice has developed especially for hotels Custom services based on guest arrival, departure and payment method Housekeeping room status set by phone Room message light, wakeup calls and guest voicemail controlled by front-desk
Private telephone numbers with direct inward dialing for specific guests “Do not disturb” on guest room extensions Guest room phone name display Phone charges posted to guest folio